Contact Us

Get answers to all your questions related to billing, insurance coverage, the status of your screening results, and more by calling us at (855) 776-9436 or completing the form below. A Customer Care Associate will respond within two business days. To review or pay your bill, click here.

Contact Us

NxGen team is here to assist you

Monday - Friday 8am - 7pm (EST)

Contact Information

801 Broadway Ave NW Suite 203
Grand Rapids, MI 49504

Phone: (855) 776-9436
Fax: (616) 710-4667

Talk to a Genetic Counselor

As a NxGen client, you'll have access to personal genetic counselors who can help explain the results of your screens and provide insight on how to move forward. Our business office is always available to answer questions about billing, insurance coverage, and copay information. To contact our business office, call (855) 776-9436. To schedule a personal conference to discuss your screen results, click the link below.

Discuss Your Screening Results