Contact Us

Get answers to all your questions related to billing, insurance coverage, the status of your screening results, and more by calling us at (855) 776-9436 or completing the form below. A Customer Care Associate will respond within two business days. To review or pay your bill, click here.

Contact Us

The NxGen team is here to assist you

Monday - Friday 8:30am - 7pm (EST)

    Contact Information

    801 Broadway Ave NW Suite 203
    Grand Rapids, MI 49504

    Phone: (855) 776-9436
    Fax: (616) 710-4667

    Talk to a Genetic Counselor

    As a NxGen client, you'll have access to personal genetic counselors who can help explain the results of your screens and provide insight on how to move forward. To schedule a personal conference to discuss your screen results, call (855) 776-9436. or click the link below.

    Discuss Your Screening Results