In-network Health Plans
While we are not a participating provider, most health plans cover NxGen screening. To see if our services qualify under their health plan, patients should contact us at email@example.com. If their plan does not cover NxGen screening, they still have flexible payment options through our Peace of Mind Program (see below). Have your patients contact us if they have any concerns about their out-of-pocket costs.
For patients who receive an invoice directly from us, we offer a variety of flexible payment options. To learn more, patients should call our office at (855) 776-9436.
Explanation of Benefits
Once patients select a NxGen plan, they may receive an Explanation of Benefits (EOB) from their insurance carrier. This document will outline the status of the NxGen claim against each policy and describe estimated costs (if any) payable to the insurance carrier. NOTE: The EOB is NOT an invoice, and the estimated cost can change during the course of an appeal for payment with a provider. For questions regarding their EOB, pateints should call (855) 776-9436.
Connect Your Patients with a Certified Genetic Counselor
When you work with us, you and your patients will have access to a team of board-certified genetic counselors. Our counselors are available to discuss the results of screens and what they mean. Patients can discuss their results by scheduling an available time that’s convenient for them.