Contact Us

Get answers to all your office or patient's questions related to billing, insurance coverage, the status of your patient's screening results, and more by calling us at (855) 776-9436 or completing the form below. A Customer Care Associate will respond within two business days.

Contact Us

NxGen team is here to assist you

Monday - Friday 8am - 7pm (EST)


Contact Information

801 Broadway Ave NW Suite 203
Grand Rapids, MI 49504

Phone: (855) 776-9436
Fax: (616) 710-4667

Connect With Us

To review a patient's screening results, login to our HCP portal. To schedule a sample pick-up, click on the link below. To contact our Business Office, please call (855) 776-9436.

HCP Portal Pickup Request
Connect With Us

Connect Your Patients with a Certified Genetic Counselor

When you work with us, you and your patients will have access to a team of board-certified genetic counselors. Our counselors are available to discuss the results of screens and what they mean. Patients can discuss their results by scheduling an available time that’s convenient for them.

Connect Your Patients with a Certified Genetic Counselor