Contact Us

Get answers to all your office or patient's questions related to billing, insurance coverage, the status of your patient's screening results, and more by calling us at (855) 776-9436 or completing the form below. A Customer Care Associate will respond within two business days.

Contact Us

NxGen team is here to assist you

Monday - Friday 8am - 7pm (EST)

    Contact Information

    801 Broadway Ave NW Suite 203
    Grand Rapids, MI 49504

    Phone: (855) 776-9436
    Fax: (616) 710-4667
    Email: info@nxgenmdx.com
    Web: www.nxgenmdx.com

    Connect With Us

    To review a patient's screening results, login to our HCP portal. To schedule a sample pick-up, click on the link below. To contact our Business Office, please call (855) 776-9436.

    HCP Portal Pickup Request
    Connect With Us

    Connect Your Patients with a Certified Genetic Counselor

    When you work with us, you and your patients will have access to a team of board-certified genetic counselors. Our counselors are available to discuss the results of screens and what they mean. Patients can discuss their results by scheduling an available time that’s convenient for them.

    Connect Your Patients with a Certified Genetic Counselor