NOTE: Please do not call your physician's office with billing questions.
In-network Health Plans
While we are not a participating provider, most health plans cover NxGen screening. To see if our services qualify under your health plan, please contact us at email@example.com. If your plan does not cover NxGen testing, you still have flexible payment options through our Peace of Mind Program (see below). Please contact us if you have any concerns about your out-of-pocket costs.
Peace of Mind Program
We believe all patients should have access to the best genetic technology without the limitations of costs to hold them back. For this reason, we created the Peace of Mind Program, which limits out-of-pocket expenses for qualified patients. If you think financial difficulties stand in your way, call us at (855) 776-9436. Let us help you remove those barriers by discussing payment assistance and other flexible options.
If you receive an invoice directly from us, we offer a variety of flexible payment options. To learn more, call our office at
Explanation of Benefits
Once you select a NxGen plan with your doctor, you may receive an Explanation of Benefits (EOB) from your insurance carrier. This document will outline the status of the NxGen claim against your policy and describes your estimated costs (if any) payable to your insurance carrier. NOTE: The EOB is NOT an invoice, and the estimated cost can change during the course of our appeal for payment with your provider. If you have questions regarding your EOB, please give us a call at (855) 776-9436.